As I am frequently asked by kith and kin for helping them with their computer "problems" I was since a long time looking for a good tool to resolve such small software problems over the internet. First I thought that maybe ThighVNC might be the solution but the problem there was that it is difficult or impossible to establish a connection through firewalls and routers (maybe there is a way but I was not able to do it). A day when I surfed around I found this tool which aims to "give your desktop wings". I read some comments about the programm and almost everywhere people said that this tool is the simplest remote desktop tool available and, the most important thing, it works through firewalls and routers. The best news is that there is a free version available which according to a member of TeamViewer does not lack any feature compared to commercial versions.About the usage:
Both parties have to install the software. The application provides for this an invitation e-mail which can be sent to the other person with the download link for the tool. After the successful installation both have to start the tool and the person who sits in front of the computer which is going to be remotely controlled tells the other person the ID and the password. The person who is going to access the desktop of the other computer enters the provided data and a secure connection is established. After that you can work with the other computer as if you were sitting in front of it.
Another possibility is to install the tool as a windows service and use a predefined password which basically "eliminates" the need of someone sitting in front of the remote computer. For the ID I noticed during my tests that it is always the same for a computer so this is no problem.
TeamViewer provides additionally a chat which unfortunately has a small bug. Every time when you are typing and the other person sends you a message the cursor of the chat is set to the first position and if you don't see it you write there. This is not very handy and this bug is already known to the TeamViewer crew and will be fixed soon. Additionally it provides a tool to send files and folders but I did not try it out.
Summary:
I can only suggest this tool for people who need frequently to help other persons with computer problems or also for other purposes requiring a remote access to a computer. As the TeamViewer crew told me there are no time limitations for the usage of the tool.
Related links:
TeamViewer Homepage
Another possibility is to install the tool as a windows service and use a predefined password which basically "eliminates" the need of someone sitting in front of the remote computer. For the ID I noticed during my tests that it is always the same for a computer so this is no problem.
TeamViewer provides additionally a chat which unfortunately has a small bug. Every time when you are typing and the other person sends you a message the cursor of the chat is set to the first position and if you don't see it you write there. This is not very handy and this bug is already known to the TeamViewer crew and will be fixed soon. Additionally it provides a tool to send files and folders but I did not try it out.
Summary:
I can only suggest this tool for people who need frequently to help other persons with computer problems or also for other purposes requiring a remote access to a computer. As the TeamViewer crew told me there are no time limitations for the usage of the tool.
Related links:
TeamViewer Homepage
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37 comments:
It is a great and handy software!
But if I can control the other PC without a person sitting over there would be even greater!
Hi Manfred,
thanks a lot from our crew at TeamViewer for evaluating our software and the positive judgement.
The little chat problem is known and will soon be fixed :)
By the way: We don´t have any limitations at all in TeamViewer. The software doesn´t lack any feature compared to the commercial version and also has NO session time limit at all!
@fenglu: You can control unattended Pcs with the free TeamViewer. For this purpose please install the full version of Teamviewer as service (start with Windows) and do a reboot. After that you will be able to access this machine even if nobody sits in front.
Greetz,
Constantin
@falcoianu
Thank you very much! If it works, that will be great! I'll try it out when I go back home!
:-)
Hello,
nice to have some comments on my post :-)
@Constantin: if you are on the way to fix the chat problem, that are very good news, because with this bug it is not very handy.
Regarding the limit; that is even better if there is no limit, I will edit my post :-)
@TeamViewer crew: big compliments for this very very useful tool. I like it a lot and I recommend it to my friends.
I couldn't install TeamViewer v3.0 [Build 3631] so I installed TeamViewer v2.44 [English] instead.
This file is unavailable.
http://www.teamviewer.com/download/version_2xDynGate_Setup.exe
Also TeamViewer says that "DynGate not running", I still don't know how to use still connection. :-(
Hello fenglu,
yes because you have the wrong link:) That´s the right one:
http://www.teamviewer.com/download/version_2x/DynGate_Setup.exe
With that Dyngate should run!
Why isn´t the installation of TV 3 not working? Do you receive any error messages?
I don't know why TV doesn't work. Also there is no error message at all. The installer just doesn't run.
I've tried to close the anti virus and the anti-spam software and also rebooted the operating system. But it's no use.
I'll try it again when I go back home. :-) Thank you!
BTW: The software address is given by
the installer as soon as I installed the TV in my disk(the browser automatically be opened)
I tried search within teamviewer.com, but I couldn't find the software of Dyngate.
It must be the problem of my computer.
Because I can install TeamViewer version 3 successfully in the remote PC station.
If you need to use version 2 of TV then please go to the TV webpage and download Dyngate here:
http://www.teamviewer.com/download/version_2x/DynGate_Setup.exe
You just have to execute it and it should work instantly!
Did you try our latest release TeamViewer 3 [Build 3631]? If this doesn´t work you have to check if you have the latest Windows updates (service packs) on your machine.
＠falcoianu:
Thank you very much!
I do have service pack 2 installed in my Windows XP.
Because I can't install version 3 in my computer, I installed version 2 instead.
I tried to connect to my computer using TeamViewer portable, but it says the version in my partner which is my computer is too low.
Is there a vision of TeamViewer portable which can connect to my computer of version 2 TeamViewer?
Hi there,
sorry to get back so late to you. TeamViewer of course also offers the TV Portable for the USB Stick in version 2.
Here is the link for all version 2 software: http://www.teamviewer.com/download/dyngate.aspx
I have installed on Win 2000 server .While connecting to another system giving error saything that authentication failed
@constantin: Thank you very much! :-)
You are welcome fenglu!
@chandu: Please go sure that you entered the correct password. This message only says that you are not authorised to enter the partners computer, because of the used password.
I just found the TV software yesterday by doing a Google search and so far I really like it. I did some testing and everything I tried worked correctly except one thing. When I try to disable remote input on a Vista machine the setting would not take. I was using an XP machine. The setting worked fine when I controlled an XP machine. Also the black screen option was not available.
I want to know..How fast TeamViewer is for transfer of file....and can Teamviewer work on Dial-Up connections?
Mandar,
thanks for your questions.
TeamViewer also works on dial-up connections. The file transfer is fast but mainly depends on your bandwidth. Just try it out!
If the connection should get lost during the file transfer and you restart it again TeamViewer will check what had been transfered already and only transfer the rest.
i have a problem on team viewer whenever i try to connect to another pc its says authetication failed even if the password is correct plz help me i have latest version of teamviewer
digam,
if you have a predefined password please check if you wrote it correctly as the passwords are case sensitive. Take the automatic generated password to try out if it works with this.
Regards,
Constantin
HI This is kiran from Hyderabad , can i Know about Team Viewer Software but what exactly it do.could you send my mail id .Is it sent only data or images to remote computer?
Hello kiran,
I don't exactly get what you mean; but Team Viewer is an application to connect to a remote computer (you see its desktop) and perform operations on that computer. As far as I know you transfer any kind of file.
hi, i am vishal i install team viewer 4 trial version but when its trial time ouver i install new team viewer but not working.
pl help
heey please help me fast!!!! I have used teamviwer ... for three times to install something // and now my friend wrotes with some kaypads .... just digits... how can I fix that problem and help her to wrote letters ... ?? pls help meee
Hi,
first of all I would like to make clear that I am not a Team Viewer Expert; I simply did some testing with it and wrote a post...
But anyway if someone needs help and I am able to help I do so.
Could you please describe your problem a bit better because I do not understand what you mean!?
well , I enetered on my friends com[uter to install to her something , and now she told me that some of her keys didin't write letters ... the keypads write noumbers .. what can I doo or what can she do ???
but ... it happened something ... before her kaypads were wroting npumbers, I tryed to send a file ... and she closed teamviewer and after that her keypads were wroting noubers
all 3 and this Is mine , oh yeah My name is matei , and I ma from romania ....
Hi there,
this should be solved if you just deactivate the Num Lock on the laptop. Probably the person hit it so the numbers (mostly in blue characters on the same key) are displayed instead of the letters.
Best,
Constantin
TeamViewer GmbH Germany
team viewer is not working smoothly.It works for only about 30 secs and says session expired. Or it fails to connect showing error message protocol negotiation failed with a red cross?
I dont know if there is any solution?
team viewer is not working smoothly.It works for only about 30 secs and says session expired. Or it fails to connect showing error message protocol negotiation failed?
I dont know if there is any solution?
hi,
so iv been using TV for ages now , I help all my family (and they need it ,lol ) but i have noticed that often after some time of use it kinda locks up ! i can see the window and my partners window but can not control it. I close TV and restart it , make the connection again but as soon as i click one mouse click on the remote screen it locks up again.
Im not sure if it's anything to do with my internet connection as at peek time i get an abysmal service.
I was wondering if there was some kind of time limit on the free ver, if not then i donno whats wrong?
Hello greg,
In the free version is no time limit.
I hope I can help you with your problem:
You have to deactivate the UDP in your TeamViewer-Options.
Click on extras -> options -> advanced -> Network: Enable UDP
Usually the connection should not lock up again.
greetz,
Inga
I am also having a problem, it's simply not activating even when all my firewalls are temporarily down. Any suggestions? :)
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